FAQ

FAQ

  • FAQs

How much is delivery?
 Fassa provides free UK delivery for its customers

Do your prices include tax?
 Yes our prices include VAT at 20%

When will I be charged for my order?
 Once you agree to purchase the products in your basket you will be asked to pay by bank card online or by paypal to activate your order

I have recently purchased an item that is now reduced in price, will Fassa price match the difference?
 I'm sorry but unless there are unusual circumstances we wont be able to price match. Please contact teamcar@fassa.cc

When are products coming back into stock?
 We make our products in house and as stocks run low we will run new production runs.

How long does the delivery take?
 We provide free UK delivery and will choose a postal carrier based on daily volume

When will my order be send out?
 Once your order is received it will run through our fulfilment process and we aim to put your order ready for collection by our carrier within 24 hours

What is your returns policy? 30 days

How do I return a product? 

How do I exchange a product?

How do I contact you?
In the first instance please email teamcar@fassa.cc

Note: add links to the policies where necessary to avoid repetition